Shipping policy

📦 SHIPPING POLICY

Thank you for shopping with Luxrya & Co ✨

We aim to ship your order as quickly and safely as possible 💎

🚚 Processing Time

• Orders will be shipped within 24 hours after order confirmation/payment verification.  
• Orders placed during weekends, public holidays, or peak periods may experience slight delays.

📍 Estimated Delivery Time

🇲🇾 West Malaysia: 1–3 working days  
🇲🇾 East Malaysia: 4–7 working days  
🇸🇬 Singapore: 4–7 working days

Please note that delivery times are estimated and may vary depending on courier service, customs, weather, or unforeseen delays.

📦 Tracking

Tracking details will be provided once your order has been shipped .

🏠 Shipping Information

Please ensure your shipping details are correct before placing an order. Luxrya & Co is not responsible for failed deliveries due to incorrect address details provided by customers.

⚠️ Lost / Damaged Parcels

If you receive a damaged or incorrect item, kindly contact us within 48 hours with photo/video proof.

💌 Need Help?

Email us at:  
luxrya.official@gmail.com